News and Events

Audio: 911 Call for Balloon Boy

One of the biggest challenges EMS professionals and our colleagues in 911 telecommunications face is continuing to ask questions in the face of an improbably story. Take a few minutes and listen to the 911 call from the parents of balloon bay. The dispatcher did a fantastic job of continuing to ask questions that were logical, useful, and without doubt or suspicion.

More on the 911 call from Dispatch Magazine Online.

By Greg Friese

Greg Friese, Stevens Point, Wisconsin, is an author, educator, paramedic, and marathon runner.

Greg was the co-host of the award winning EMSEduCast podcast, the only podcast by and for EMS educators. Greg has written for,, Wilderness Medical Associates, JEMS Magazine, and EMS World Magazine, and the NAEMSE Educator Newsletter.