Buck Feris, a paramedic and EMS educator, and Greg Friese discuss communicating with patients and their family when the patient has a poorly managed chronic health condition like obesity, heart disease, diabetes, or COPD. Often times EMS providers see patients at their worst. We may be able to fix or resolve the acute problem, but then return the patient and their family to the ongoing conflict about managing the chronic problem.
Listen in as Buck and I talk through this complex issue. Also share your comments with us because we plan to come back to this problem again soon.
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