One of my favorite training activities is to ask, “What if…”
What happened: The son of an elderly dementia patient posted his disappointment to Facebook about the poor packaging for his father and lack of communication he received about his father’s discharge from a skilled nursing facility. Two images posted by Ross Leonardo show his father on a cot covered with a thin sheet and wearing a gown.
“This is how Manor care in West Deptford Twp. sent my father home,” wrote Leonardo. “We received no phone call to verify if anyone was home the weather outside is 1°.”
Read the rest of this reality training article: Patient packaging for nursing home to home transport